1. Introduction
Welcome to the Privacy Policy of Sierra Caelum Limited ("we," "us," or "our"). Thank you for playing Amazing Fishing and using our website, games, applications, and related services (collectively, the "Service").
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access or use the Service.
By accessing or using the Service, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" above will be updated accordingly.
2. Data Controller & Contact Information
The data controller responsible for your personal information is:
Sierra Caelum Limited
Email: [email protected]
Address: 720 S Colorado Blvd Ste 740, Denver, CO 80246, United States
Website: sierracaelum.com
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the information above.
3. Information We Collect
We collect information that you provide directly to us, as well as information that may be collected automatically when you access or use the Service.
3.1 Information You Provide
Depending on how you use the Service, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Username or account identifier, where applicable
- Account information
- Customer support communications
- Purchase and transaction information, where applicable
- Information submitted through surveys, promotions, or other communications with us
3.2 Information Collected Automatically
When you use Amazing Fishing or our related services, we may automatically collect certain technical and usage information, including:
- Device information, such as device model and operating system
- Device language and settings
- Device and application identifiers
- IP address
- Gameplay and interaction information
- Usage data
- Advertising identifiers, where applicable
- Crash reports and diagnostic information
- Information about how you interact with the Service
This information helps us operate, maintain, improve, secure, and optimize the Service.
3.3 Information Received from Third Parties
We may receive limited information from third-party platforms or service providers when necessary to operate and improve the Service.
These may include:
- Apple and Apple-related platform services
- Google and Google-related platform services
- Analytics providers
- Advertising and marketing partners, where applicable
- Payment processors
- Cloud hosting and infrastructure providers
The information we receive may depend on your settings and your interactions with those third-party services.
4. Purpose and Legal Basis for Processing
We process personal information for legitimate business and operational purposes, including the following.
4.1 To Provide and Operate the Service
We may process personal information to:
- Create and manage user accounts, where applicable
- Provide gameplay and interactive features
- Deliver digital content and game-related services
- Process authorized purchases or transactions
- Respond to customer service requests
- Communicate with users regarding the Service
4.2 Legitimate Business Interests
Where permitted by applicable law, we may process personal information for our legitimate business interests, including to:
- Improve and optimize Amazing Fishing and related services
- Analyze usage, performance, and user interactions
- Monitor technical performance
- Detect, prevent, and investigate fraud, abuse, or unauthorized activity
- Maintain the security and stability of the Service
- Troubleshoot technical issues
- Develop new features, products, and services
4.3 Consent Where Required
Where required by applicable law, we may request your consent before processing certain categories of information or using information for specific purposes, including:
- Personalized advertising
- Marketing communications
- Optional location-based features
- Other processing activities requiring consent under applicable law
Where processing is based on your consent, you may withdraw that consent at any time through available device settings, account settings, or other mechanisms provided by the Service, where applicable.
5. How We Share Your Information
We do not sell your personal information for money.
We may share personal information with trusted third parties when reasonably necessary to operate, maintain, improve, or protect the Service, including:
- Hosting and cloud infrastructure providers
- Analytics providers
- Customer support providers
- Payment processing providers
- Advertising and marketing partners, where applicable
- Technology and security service providers
- Professional advisors
- Government authorities, regulators, or law enforcement agencies where required or permitted by applicable law
We may also disclose information in connection with a merger, acquisition, restructuring, financing, sale of assets, or other business transaction, subject to applicable law.
Where we use third-party service providers to process personal information on our behalf, we take reasonable steps to require them to protect the information and use it only for authorized purposes.
6. International Data Transfers
Your personal information may be processed, stored, or transferred to the United States or other countries where Sierra Caelum Limited, its service providers, or business partners operate.
The privacy and data protection laws of these countries may differ from those in your country of residence.
Where required by applicable law, we implement appropriate safeguards for international transfers of personal information, which may include Standard Contractual Clauses or other legally recognized transfer mechanisms.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide and operate the Service
- Maintain user accounts, where applicable
- Process authorized transactions
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce our agreements and policies
- Prevent fraud, abuse, and security incidents
- Protect our legitimate business interests
The appropriate retention period depends on the nature of the information and the purpose for which it was collected.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Object to certain processing activities
- Request restriction of certain processing activities
- Withdraw consent where processing is based on consent
- Request data portability where applicable
To exercise applicable privacy rights, please contact us at: [email protected]
We may request information reasonably necessary to verify your identity before responding to certain requests.
Your rights may be subject to limitations or exceptions under applicable law.
9. Cookies and Tracking Technologies
Our website and related services may use cookies, software development kits, analytics tools, and similar technologies.
These technologies may be used to:
- Provide and improve website and Service functionality
- Remember user preferences
- Analyze website and Service usage
- Measure performance
- Maintain security
- Detect fraud or abuse
- Support advertising and marketing activities, where applicable
You may be able to manage or disable certain cookies through your browser or device settings.
Please note that disabling certain technologies may affect the availability or functionality of parts of the Service.
10. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission, internet communication, or data storage is completely secure.
While we take reasonable measures to protect your information, we cannot guarantee absolute security.
You are also responsible for taking reasonable steps to protect your devices, accounts, and access credentials.
11. Children's Privacy
Amazing Fishing and our related Service are not directed to children under the age of 13, or the applicable minimum age required by law in your jurisdiction.
We do not knowingly collect personal information from children in violation of applicable law.
If we become aware that personal information has been collected from a child without appropriate authorization or consent where required, we will take reasonable steps to delete that information as soon as practicable.
If you believe that a child has provided personal information to us, please contact us at: [email protected]
12. Third-Party Services
The Service may integrate with, link to, or otherwise interact with third-party services, including:
- Apple App Store and related platform services
- Google Play and related platform services
- Analytics providers
- Advertising networks
- Payment processors
- Cloud hosting and infrastructure providers
- Other technology service providers
These third-party services may independently collect and process information according to their own privacy policies and terms.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
Sierra Caelum Limited is not responsible for the privacy practices of independent third parties.
13. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices, the Service, applicable law, or other operational requirements.
When changes are made, we will update the "Effective Date" at the top of this Privacy Policy.
Where required by applicable law, we may also provide additional notice regarding material changes.
Your continued use of the Service after an updated Privacy Policy becomes effective will be subject to the updated Privacy Policy to the extent permitted by applicable law.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:
Sierra Caelum Limited
Email: [email protected]
Address: 720 S Colorado Blvd Ste 740, Denver, CO 80246, United States
Website: sierracaelum.com